Services Included
Innkeeping/Front Desk Agent Services
Guest Check In and Check Out
Reservations and Confirmations
Answering Phone and Email Inquiries
Concierge and Recommendation Services
Preparing Guest Packages
Supply shopping as necessary (Petty Cash/Inn Credit Card Required)
Overseeing Housekeeping and Other Staff
Tidying Up in Common Areas
On Call for Emergencies Only After Office Hours
Tagging Inn on all KII Social Media Posts & Reels
KII Standards & Expectations
Start Contract at Noon on first day, and End Contract at Noon on last day with Report In/Out and exchange of keys/phone
Professional Conduct from both parties
Confidentiality in both businesses services, rates, policies, guests/clients from both parties
Respect for each party in the running their business
Inn will provide a room to stay in during contract
Either a Guest Room or Innkeeper Quarters
Access to a Refrigerator and Microwave for Personal Use
Inn will have trained Housekeeping that are able to perform the job without assistance
KII inspects every room after Housekeeping, readying it to welcome guests or close it up if not going to be occupied
Training Package
$200 for 3 days, 2 nights - Start at Noon, End at Noon
Working / Shadowing with Inn Owner / Innkeeper
Familiarizing with Property, Systems, Staff, and Breakfast Service
Getting set up with Logins and Passwords for what is needed to be accessed
Reviewing Policy & Procedure Manual
KII will be on call after Office Hours
Inn to provide
Room to stay in
Access to Refrigerator and Microwave
SOP / Policy & Procedure Manual Package
$50 to Update existing SOP / Manual
$100 to Create a SOP / Manual
Animal Care Package
$30 / day for 1 pet; $10 for each additional pet / day
Dog and Cat Pricing
Other Animals require custom pricing based on duties
Includes
Care for Pet
Picture sent to owner daily